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 QUESTIONS AND ANSWERS

Questions

  1. How can I order ?

  2. How long will it take you to answer my email after I placing an orders ?

  3. Can you send us a Sale Confirmation or Pro-foma Invoice after I placing an order ?

  4. What payment methods are available?

  5. Does Stylish Eyelashes come with glue/adhesive?

  6. How well is Stylish Eyelashes being packaged?

  7. What are Stylish Eyelashes made of?

  8. How come your prices are so cheap ?

  9. Do you make custom eyelashes ?

  10. Do you offer Private label, custom packaging ?

  11. How can I receive sample for testing and evaluation ?

Answers

Q. How can I order ?: 

- You can either order from our available eyelashes which are shown on our web/catalogue or you can order for custom eyelashes designs.

Below steps will be taken:

1/. Customers choose from our catalogue for designs they like. You can either send email to info@eyelashsupplier.com or fill in the Order Form on our website with order quantity and any other inquiries.
2/. Our Sales teams will offer a quotation and advise lead-time, and other conditions if any.
3/. Real samples of selected items can be sent for customers' testing and evaluation.
4/. The Purchase Order will be then issued and sent out after customers' approval on samples.
5/. Production or/and Packing of the confirmed order will be started upon the receipt of payment.
6/. Deliver of goods with shipment advice.

Q. How long will it take you to answer my email after I placing an orders ?How long will it take you to answer my

 We endeavour to respond to any emails we have been sent within 24 hours. Due to the large volume of emails we receive on a daily basis, a response may sometimes take a little longer to come back to you but we do answer any emails we receive as soon as possible.

Q. Can you send us a Sale Confirmation or Pro-foma Invoice after I placing an order ?  

 After receiving your order, we will issue an Pro-foma Invoice and send to you, where you can find order details, unit price, payable amount, freight charge, and shipment date.  

Q. What payment methods are available ?

We offer a number of payment methods to suit our customers such as Credit cards, Bank wire transfer, Western Union transfer, Letter of Credit. Direct Bank Transfers allow payment to be made directly into our bank account. If you choose to, please send us a confirmation e-mail after your transaction has been made with the following information:

  • Order Reference Number
  • Date of Transfer
  • Amount of Transfer
  • Currency of Transfer

Q: Does Stylish Eyelashes come with glue/adhesive?
No, Stylish Eyelashes does not come with glue. Glue is sold separately.

Q: How well is Stylish Eyelashes being packaged?
Please click on the following link to view how we packaged our false eyelashes: packaging 1 and packaging 2.

Q: What are Stylish Eyelashes made of?

Stylish False Eyelashes made of both synthetic and sterilized human hair depending on the style, some items are made of selected bird feather.

Q. How come your prices are so cheap ?

 Just we are the direct eyelashes producer, we have been in business for a long time and have a well-organized, and professional in eyelashes making.

Q. Do you make custom eyelashes ?

 Yes we do, as long as you send us a real samples, or clear photos with specification.

Q. Do you offer Private label, custom packaging ?

A. Yes, we do, customers can send us their pre-printed boxes, covers, and dimension.

Q: How can I receive sample for testing and evaluation ?

A: We happy to send free sample to you for testing and your evaluation. You are required to pay for transpotation fee only. Each time 20 sample of eyelashes can be given. OR 10 grams of eyelash extensions can be sent to you.

 

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